SECURITY & DELIVERY BOUNDARIES

Define access. Check the work. Control the release.

Clear technical and human boundaries, agreed for each implementation—from the first integration through production operation.

Capability
What an AI worker is technically able to do.
Permission
What systems, data and operations the worker is allowed to access.
Authority
What business action or decision the worker is authorized to make.

Technical capability and system access do not by themselves grant business authority.

For consequential actions identified by the agreed authority matrix, recorded approval from the designated human is required before execution. Routine actions may execute only within explicitly delegated scope.

For example, access to a supplier API does not authorize a bank or master-data change. The proposed change must pass the required checks and receive recorded approval from the designated human before the Integration Agent performs that specific write.

01

Scoped permissions

Each AI worker receives only the data, tools and operations needed for its defined task. Unrestricted enterprise access is not required.

02

Approved interfaces

Integrations use agreed APIs, connectors or other approved interfaces. Available interfaces, data requirements and client permissions determine the scope.

03

Controlled credentials and tools

Credentials are provisioned through the agreed access process. Tools are allowlisted for each role; AI workers cannot add tools or grant themselves more authority.

04

Human approval gates

Consequential actions in the agreed authority matrix require recorded approval from the designated human before execution. Routine actions execute only within explicitly delegated scope. Technical capability and access do not grant business authority.

05

Checks that can stop work

Failed validation holds the affected action when requirements, evidence or permissions do not match. Uncertainty is escalated rather than treated as a successful result.

06

Defined data handling

Data sources, allowed uses, model providers, storage, retention and access responsibilities are agreed for each implementation before operational use.

07

Controlled production changes

Go-live follows an acceptance decision, agreed operating responsibilities and a recovery plan. Material changes to models, permissions or integrations return through review.

08

Appropriate automation

Not every workflow should use AI, and not every decision should be automated. Human authority remains defined throughout delivery and operation.

Agree the boundaries before the work begins.

The implementation defines roles, permitted actions, evidence requirements, escalation owners and acceptance criteria. These are service design requirements to agree and verify in the implementation, not evidence of a deployed client system or a claim of certification.

START WITH THE WORK

Bring us one business process.

Show us where work is repetitive, fragmented, slow or difficult to verify. We start by understanding the process, the systems involved, the decisions that matter and the result your team needs.

Discuss a Business Process